Customer Service Agent - Fiumincino Airport (Fco) Lazio

Customer Service Agent - Fiumincino Airport (Fco)
Roma
Lazio, Lazio

Fixed Term

- 40 Hours

**Salary

- 25, 996. 26

**Country

- Italy

**What you will be doing. . .

We have an exciting opportunity for **Customer Service Agents**to join ou**r Ground Operations** Team at** Fiumicino** Airport** on a full time, seasonal contract basis for** Summer 2025**!

Key responsibilities include:

- ** Welcoming** our customers at the airport, providing excellent levels of **customer service**and helping with any queries

- ** Supporting** our third-party service partners to ensure the check-in process is performed correctly and to our** company standards**:

- Effective** co-ordination**of both the landside and airside operations

- Undertaking **quality checks**and ensuring safe practices are carried out at all times

- Safety **reporting, ** ensuring all incidents are recorded and investigated

- There may be the requirement to** travel**to support other stations at busy times

This is a hands-on role, interacting with our** customers**and working as an** ambassador**for our **brand values**.

As we are always on hand to help our **customers**, this position involves working on a** rostered** shift basis and requires** flexibility** to support our flying programme.

In return, we offer a **fully paid training** course and **opportunities for progression**, along with one to ones and coaching.

We provide a** free uniform allowance** and issue rosters in advance.

Join our Ground Operations Team in** Fiumicino**and help make a real difference to our customers holiday!

**Division

**Careers With Us

- Airline

**Careers Dept

- Operations

**Careers Team

- Customer Facing at the Airport

**Business Area

- Ground Operations Overseas

**Team

- Overseas Airports