Customer Service Analyst Milano

Customer Service Analyst
Milano
Lombardia, Milano

Want to give your customers a reason to be happy?

As Customer Service Analyst with Reckitt, you'll have the freedom to find new ways for you and your team to delight them.

**Customer Service Analyst

**Milano, Lombardia

**Competitive Salary & excellent benefits package

- Focusing on one of our largest markets, you'll ensure an excellent level of customer service.

You'll:

- Manage and coordinate contact centre operations, ensuring we deliver outstanding results

- Understand customers' unique requirements

- Build the supply chain relationship with customers, and ensure every transaction goes smoothly - on-time and in-full

- Most importantly, if you spot an opportunity to improve things, you'll take it.

**You'll succeed because

- you're a natural relationship builder, with a background leading teams in customer service, logistics or forecasting.

You:

- Understand fast-paced, complex supply chains

- Are a creative problem solver, you take ownership of issues and see them through to resolution

- Are analytical, technically proficient and an excellent communicator

- Set the tone for your team - coaching, instilling a strong customer focus and setting high standards.

**You'll love it because

- you'll have the freedom to make a difference.

You'll put your own ideas into practice.

The products you get out there will allow people to live healthier lives and have happier homes.

And our dynamic, ownership-driven culture will bring the very best out of you, every day.

**Equality**:

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.