Customer Service And Supply & Demand – Internship, Milano Milano

Customer Service And Supply & Demand – Internship, Milano
Milano
Lombardia, Milano

Social network you want to login/join with:

Customer Service and Supply & Demand – Internship, Milano Client: Haleon

Location: Milan

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 5a03c0334f83

Job Views: 10

Posted: 22. 01. 2025

Expiry Date: 08. 03. 2025

Job Description: Hello.

We're Haleon.

A new world-leading consumer health company.

Shaped by all who join us.

Together, we're improving everyday health for billions of people.

By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science.

This is an exciting time to join us and help shape the future.

It's an opportunity to be part of something special.

About the role Haleon, a leading company in the chemical/pharmaceutical OTC sector, for the Milan headquarters is looking for a recent graduate in Management Engineering or in Economic-Statistical disciplines to be included in internships, within the Customer Supply Chain Team.

Key responsibilities Managing and monitoring customer orders through management systems (SAP, EDI, CRM) in order to ensure perfect business execution; Support new projects related to CSC's digitalization; Support process innovation; Extract the necessary reports from SAP and CRM for analysis to support the business; Manage the orders prioritization according to requirements (insufficient stock situation, urgencies, etc.

), providing proactive feedback to internal stakeholders; Manage customer complaints, returns and credit notes; Manage order-related activities according to the cut-off schedule; Follow up logistics partners and customers for punctuality and complete delivery of orders (OTIF); Support Supply QSC Area to transition current Medicinals packaging Traceability system from analogic (bollino) to digital (EU FMD).

Purchasing process of promotional and repacking components.

Familiarize with custom clearance operations for our finished goods.

Support master data process specifically for local repacked products.

Requirements Degree in Management Engineering or economic disciplines (Economics, Management, Statistics).

Excellent knowledge of the Office package, in the specific in Excel and PPT, and possibly of other software or data analysis techniques.

Good knowledge of English.

Please save a copy of the job description, as this may be helpful to refer to once the advert closes.

Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles.

If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us.

Find out what life at Haleon is really like

#J-18808-Ljbffr