Customer Service Associate Ne

Customer Service Associate
Ne
Liguria, Ne

Customer Service Associate**:

Founded in 1976, Staff International is a multi-service ecosystem, which transforms ideas into creations.

Featuring over 40-year experience in the fashion industry, Staff International holds an unparalleled know-how at the service of both OTB's brands and international licensed labels.

A Made in Italy leader in research and development, ready-to-wear and accessories production, logistics, omnichannel distribution and marketing, Staff International is a high-profile partner for both established and emerging brands aiming to deliver forward-thinking, high quality collections and projects, with a significant impact on the market.

Currently, Staff International acts as industrial platform for some of the labels in the OTB's portfolio, including Maison Margiela and its MM6 advanced contemporary line, Marni and Diesel's shoes, bags and small leather goods division.

At the same time, the company works under exclusive worldwide license with Dsquared2, Just Cavalli and Koché for the product research and development, the production, and the omnichannel distribution of the collections.

Per il nostro HQ di Noventa Vicentina cerchiamo un **Customer Service Associate **che sarà dedicato/a ad attività di gestione CS per i brand assegnati.

- Riconciliazione del totale venduto a fine campagna vendite;

- Gestione ordini di spare-parts

- Gestione degli OdP regolari e degli OdP Press

- Verifica corretto inserimento a sistema made in / mid code / composizioni / misure

- Manutenzione ordini campionario in caso di richieste/annullamenti post lanci

- Gestione documentale capi da riparare o da ritirare dalla vendita

**Job Requirements

- Laurea in materie Linguistiche o Economiche

- Esperienza pregressa di almeno 2/3 anni in ruolo analogo presso aziende del settore fashion/luxury

- Conoscenza della lingua inglese (ottima), la conoscenza di una seconda lingua costituirà un plus

- Buona conoscenza del sistema Stealth

- Buona conoscenza del pacchetto MS Office (in particolare MS Excel)

- Forti doti analitiche, proattività e capacità di problem-solving

STF

- Location: Noventa Vicentina, IT- Employment Type: Full time- Function: Sales- Seniority: Professional