Customer Service Asst Iii Bardi

Customer Service Asst Iii
Bardi
Emilia Romagna, Bardi

Manitowoc, an international leader in providing lifting equipment and solutions with our brands Potain and Grove, is looking for a Customer Service Assistant to strengthen the Product Support Team based in Lainate, Milano.

Main Responsibilities in this Role: Be the contact point for customers in order to fulfill all requirements and contracts related to telematics systems on cranes (remote control). Create new client accounts on Potain Connect (remote control) with subscription activation in the system. Support customers with Potain Connect account creation, login, and usage of the tool. Collaborate with the Product Support Team on daily service activities (e. g. , technical customer support, service technician management, job site support, etc. ). To be successful in this Role: Technical background in electronics or mechanics. Proficient in Microsoft Office. Good English (French is a plus). Strong organizational skills and attention to detail. Ability to work in a team. Customer-focused mindset.

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