Customer Service - Back Office Montà

Customer Service - Back Office
Montà
Piemonte, Montà

Pharmatech Srl** was established in 2019 and is one of the two branches that constitute **Tofflon Italy**.

The objective is to provide a flexible and complete Service and to conquer the European & UK market thanks to the quality of our products and ideas.

To strengthen our internal staff, we are looking for a Commercial Back Office with at least 2 years of experience in the role.

**Main responsibilities and Contents

- Collection, analysis and record of customer requests;

- Preparation and revision of technical-commercial offers (pricing, delivery times, commercial terms) of the assigned customer portfolio, interacting with the other departments involved and with the customer;

- Orders entry into the ERP system and project progress monitoring;

- Finalization of supply contracts (orders confirmation, drafting of contracts, purchase orders check);

- Management of project procurement activities and support/coordination of stock and project-based material procurement, including follow-up activities of expediting, shipments and other stake-holders within the technical department;

- Preparation of reports for internal use (commercial analysis, support to Projects Controlling, Finance reporting, order acquisition forecast plan, update of annual sales budget);

- Business travel organisation.

**Requirements**:

- At least 2 years' experience as team coordinator, supervising technical and commercial documents;

- Good interpersonal and communication skills at various levels (internal/external, verbal/written);

- Analytical synthesis and problem-solving skills;

- Ability to organize and plan activities to assign priorities and meet deadlines;

- Competence in IT systems: MS Office package and ERP software;

- Fluent in English language, both written and spoken;

- Good will, proactivity, ability to both individual and teamwork.

- Fluent knowledge of English, both written and spoken;

**Hours

8:00 - 13:00 / 14:00 - 17:00.

From Monday to Friday

**Site

The Office location is in San Pietro Mosezzo, NO

**RAL

The classification will be commensurate on the basis of the experience of the profile.

Meal vouchers of €8 per working day are provided.

Pay: €25, 000. 00 - €35, 000. 00 per year

**Language**:

- Inglese (required)

Work Location: In person