Customer Service Padova

Customer Service
Padova
Veneto, Padova

Are you passionate about building strong connections with customers?

Join our Customer Relationship Support team and become the voice of our company, fostering trust and loyalty with every interaction!

**RESPONSIBILITIES**:

- Developing UNOX customers by acquiring new contacts and proposing our products to them;

- Qualifying business contacts and translating them into sales processes

- Supporting and managing marketing campaigns;

- Satisfying the requests of current customers through maintenance and follow-up activities;

- Ensuring the success of UNOX and customer satisfaction;

- Pronoting and organising demonstrations of our sales staff;

- Manage customer master data and arrange updates;

- Standardising CRM processes;

- Collecting data and information of a commercial nature;

- Handling complaints;

- Managing contact with the administration area, production area, procurement area and logistics area;

**REQUIREMENTS**:

Excellent knowledge of the **French or German or Polish language**.

**WHAT UNOX OFFERS**:

- Onboarding: a structured training program to integrate new hires into our company culture and values.

- Coaching: personalized one-to-one coaching to enhance soft skills and promote professional development.

- International Environment: the opportunity to work in a global company with diverse perspectives.

- Feedback Culture: open and direct communication to foster growth and continuous improvement.

- Wellbeing: We believe in the importance of work-life balance. That's why we offer a range of benefits and perks designed to promote your well-being and flexibility.

- Great Place to Work® Certified: a commitment to building a positive, supportive, and high-trust work environment

Contratto di lavoro: Tempo pieno