Customer Service Estero - Sost. Maternità Monza

Customer Service Estero - Sost. Maternità
Monza
Lombardia, Monza

Company Description HAI CONOSCENZA FLUENTE DELLA LINGUA INGLESE?

TI SEI OCCUPATA/O DELLA GESTIONE DEGLI ORDINI?

Position Requirements CV* pursuant to and for the purposes of Articles 13 and 14 of Regulation (EU) 2016/679 DATA CONTROLLER Registered office in Via Pisa 29 - 10152 Torino CATEGORIES OF DATA PROCESSED AND SOURCE OF DATA 1.

Common personal data (e. g.

first name, surname, place and date of birth, tax code, residence, sex, telephone number, email address, educational and/or professional qualifications, work experience, further data you have entered in your curriculum vitae and/or registration form filled in via the web or communicated verbally, during an interview or a phone call)2.

Special categories of data (e. g.

Data disclosing a state of health, such as membership of protected categories, which may have been communicated or contained in a curriculum vitae or other documentation submitted by you to SYNERGIE, trade union membership, etc. )3.

Judicial data (only if required by law) The aforementioned Data will be collected directly from you, in particular the Data referred to in point 1 above may also be collected from publicly accessible sources such as, for example, your profile on social networks and/or specialised portals through which SYNERGIE publishes its job advertisements or, subject to your express consent, from third parties in relation to your previous work experience.

PURPOSE AND LEGAL BASIS OF THE PROCESSING Your Personal Data may be processed by SYNERGIE for: 1.

Purposes related to the provision of the service and/or management of the contractual relationship.

Your Personal Data will be processed for research and selection activities, possibly even for positions other than those for which you spontaneously applied and/or responded to one of our advertisements (published on specialised job portals or on the websites e to send, by email or SMS, notices and/or information communications strictly related to job opportunities in line with your profile or to training initiatives related to a specific position; for the management of the contractual and/or employment relationship that may have been established, of a professional, training, guidance and vocational relocation process, also carried out as part of active employment policy measures; for the fulfilment of the obligations provided for by current legislation on social security, insurance, administrative and tax matters; for the activation and provision of on-line services (e. g.

activation and access to the reserved area, to the electronic signature, etc. ).

activation of and access to the reserved area, electronic signature).

For these purposes, the legal bases for processing your Data are the execution of pre-contractual measures adopted at your request (article 6(1)(b) of the Regulation) or the compliance with a legal obligation (article 6(1)(c) of the Regulation), including in the field of employment and social security and social protection law (article 9(2)(b) of the Regulation).

Subject to your explicit consent (article 6(1)(a) of the Regulation) we may acquire references from subjects you have indicated.

During the selection process, the processing of special categories of Personal Data (inclusion in a protected category) will be carried out - pursuant to article 9(2)(b) and/or article 9(4) of the Regulation - solely for the purpose of assessing your application for jobs falling within the scope of targeted employment.

2.

Verification of the truthfulness of the Personal Data you have provided, limited only to the information related to your professional aptitude for the job and necessary for the sole purpose of assessing the specific risks associated with the type of activity to be carried out on the basis of the profile sought, taking all necessary measures to ensure the correct balancing of your interests, rights and freedoms.

The legal basis of the processing is the legitimate interests of the Controller (article 6(1)(f) of the Regulation).

3.

Image processing (photo/audio/video) for the promotion of your candidacy towards client companies and/or potential clients or for the management of initiatives and/or training activities.

The legal basis for the processing is consent (article 6(1)(a) of the Regulation).

4.

Establishment, exercise or defence of SYNERGIE's rights in administrative and judicial proceedings.

The legal basis of the processing is the legitimate interests of the Controller (article 6(1)(f) of the Regulation).

5.

Sending information and promotional communications relating to the services offered by SYNERGIE (e. g.

recruitment campaigns, events, vocational guidance and training initiatives/courses promoted by SYNERGIE and/or affiliated organisations) by automated means (SMS, email, push notifications) and otherwise (telephone with operator) The legal basis for the processing is consent (article 6(1)(a) of the Regulation).

You are free to provide or not provide all or part of your Personal Data, but if you choose not to provide it, SYNERGIE may not be able to fulfil your request and/or provide its services.

Consent to the processing of Data, where required, is optional, so in the event of refusal your Data will only be processed for purposes that do not require it.

SYNERGIE does not carry out any processing based solely on automated decisions, including profiling, which produces legal effects concerning you or significantly affects you in a similar way.

DATA STORAGE PERIOD Your Personal Data will be stored, starting from their receipt and/or last update, in accordance with the principles of proportionality and necessity, for the time strictly necessary to achieve the purposes indicated above and, in any case, unless otherwise specified by you and/or by law providing for different periods, for a period of: a) 30 months, for purposes related to research and selection activities b) 10 years after termination of any contractual relationship entered into c) In any event, for the entire duration of the litigation, until the time limits for appeals have been exhausted In case of processing of Data for the further purposes set out in points 3 and 5 your Personal Data will be stored in the company database for the duration set out in a) above or until you revoke your consent.

After this period your Personal Data will be deleted, destroyed or made anonymous.

WITH WHOM WE SHARE DATA SYNERGIE will not transfer your Personal Data to Recipients outside the European Economic Area and, within the limits of the above-mentioned purposes, may share it with: Natural persons authorised by SYNERGIE by reason of their work duties and appropriately trained; Public bodies, third parties (e. g.

customers, suppliers, commercial partners, training organisations) duly contracted, some of which act as data controllers on behalf of SYNERGIE; Supervisory Board; Judicial authorities in the exercise of their functions when required by the GDPR.

RIGHTS OF THE DATA SUBJECT Within the limits of the applicable legislation, you have the right to ask SYNERGIE, at any time, to access, rectify or delete your Personal Data, to restrict its processing and to obtain in a structured, commonly used and machine-readable format your Personal Data.

We also inform you that you have the right to object, for legitimate reasons, in whole or in part, to the processing of the Data necessary for the pursuit of the legitimate interests of the Controller and that you may revoke the consent previously given without affecting the lawfulness of the processing carried out prior to the revocation.

No consequences are foreseen in case of your refusal.

To exercise your rights, you can use the on-line form ( or write to (email protected) or send a written request to Synergie Italia agenzia per il lavoro S. p. A. - Via Pisa 29, 10152 - Torino, to the attention of the Compliance Officer.

In any case, you have the right to lodge a complaint with the competent supervisory authority (Garante per la Protezione dei Dati Personali) if you believe that the processing of your Personal Data is contrary to the legislation in force.

Terms of use Terms and Conditions - Rights and Responsibilities of Synergie User 1.

Subject of the Contract This page, which should be read carefully, states the "General Conditions" governing the use of the portal Synergie(hereinafter the "Portal") of Synergie (hereinafter the "Company").

To use the services offered on our Portal you will have to accept these General Conditions by clicking on the dedicated button.

In case you do not agree to these Terms, you may not use this portal and the services offered.

The Company reserves the right to modify at any time the present Terms without notice.

The terms "you" and "User" hereinafter used, indicate the natural and legal access for any reason this Website.

2.

Permitted use of the Portal General Rules: Users may not use the Portal to transmit, distribute, store or destroy material (a) in violation of applicable laws or regulations, (b) so as to violate copyrights, trademarks, trade secrets or other people's intellectual property rights or violate the privacy or personal rights of third parties, (c) in a way which is slanderous, obscene or contrary to morality or public order.

Safety rules: Users must not violate or try to violate the security system of the Portal.

It is also prohibited (a) accessing data not intended for such user or enter the server or in an account which the user is not authorized to access, (b) try to analyze, scan or test the vulnerability of a system or network or to breach security or authentication measures without specific authorization, (c) try to interfere with the service provided to any other User, including, without limitation, interference achieved by introducing a virus into the Portal, overloading the system or by using flooding techniques, spamming, mailbombing or crashing, (d) sending unsolicited e-mails, including promotions and/ or advertising of products or services, or (e) forging any TCP/ IP packet header or any information on the header of email messages addressed to individual or groups (newsgroups).

Violations of the security measures system or network may result in civil or penal liability.

The Company will therefore investigate the behaviors which could result in penal or civil violation of laws and may involve, or cooperate with, the competent authorities in pursuing the Users involved in such violations.

3.

Specific Prohibited Uses The portal can be used only for purposes authorized by law by those seeking employment or information about future job prospects as well as by employers seeking staff.

The Company prohibits the following ways to use the Portal (and all users agree not to use the portal in that way): (a) the inclusion of personal information which are incomplete, false, inaccurate or otherwise of information that do not match your personal profile; (b) the cancellation or modification of material posted by another User; (c) the use of any device, software or routine which can interfere with the functionality of the Portal or with any activity conducted on the same portal; (d) to take any action that imposes an unreasonable or disproportionate burden on the infrastructure of the Portal; (e) to disclose or share your password with third parties or use your password for any unauthorized purpose, whereas the latter allows access to restricted areas of the Portal; (g) to attempt to decipher, decode, disassemble or rebuild the content of a software used to structure the Portal.

4.

Personal User's data The registration process on our Portal includes your provision of some personal data (hereinafter "Personal Data") to our Company.

With regard to the processing of such Personal Data by the Company, please refer to 'Privacy Policy' clauses below, which are available on the website.

In that regard, we remind you that your consent to the processing of Personal Data is a necessary requirement for the registration on Synergie and for the provision of services delivered on our Portal.

5.

User's Obligations The User is responsible for the consequences that may result from the inclusion of data, information and materials of any kind on the Portal.

It is forbidden to the User: (a) to include material that is protected by copyright, unless the User holds the copyright or has the permission of the owner; (b) to include material that reveals trade secrets, unless the User holds or has the permission of the owner; (C) to insert material that violates others' intellectual property rights or affecting others' privacy rights or rights related to advertising contracts, (d) upload, post, place or otherwise transmit any material that is unlawful, threatening, obscene, defamatory, racist or contrary to public policy or morality, (e) insert sexually explicit images or texts; (f) upload, post, send e-mails or otherwise transmit or distribute, promotional material, junk mail, spam or any other form of solicitation which is unauthorized or unsolicited, (g) insert "S. Antony" messages chains or pyramids, (h) misrepresent your identity and (i) upload, send via e-mail or otherwise transmit any material that contains viruses, Trojan horses, worms, time bombs, cancelbots or other codes, files or programs designed to interrupt, destroy or limit the operation of any software, hardware or telecommunication installations of third parties.

The Company does not in any way guarantee the truthfulness, accuracy and reliability of the statements included by users and assumes no responsibility for the views expressed by Users.

You acknowledge that the Company does not guarantee veracity, of material posted by Users so the use of said material is at User's risk itself.

The Company acts as a simple interface for online publication of information and data entered by the individual users and must not assess in advance the communications, data and information entered.

Whenever a user reports to the Company that communications, data or information included in the Portal are allegedly not complying with these Terms, the Company will investigate on the recommendation made and determine in good faith, and in its sole discretion, whether to remove or request the removal of this material.

The Company reserves the right to expel Users and to prohibit subsequent access to the same portal, where they have been guilty of violations of contract terms or rules of law.

The Company also reserves the right to remove material that is threatening, obscene, defamatory, racist or contrary to public policy or morality.

The Company may at its discretion take whatever action it deems necessary and appropriate in relation to material provided by the User, if it considers that this material could lead to a responsibility of the Company itself or otherwise to cause the Company a loss or reduction of services of its ISPs or other suppliers.

Except as provided by applicable law, by entering material (except personal data) in the Portal (including spaces for messages, forums, contests and chat rooms) the User grants the Company the right that is perpetual, irrevocable, which can be given in turn license, and non-exclusive, and the license to use, reproduce, modify, adapt, publish, translate, edit, distribute, disclose, communicate to public, display and use this material (in whole or in part) worldwide and / or incorporate it in other works in any form, by any media or technology known today or that will be developed in the future.

User warrants that any holder of rights in the material entered by the user himself has renounced in whole to the same right and has validly and irrevocably granted the right to grant the above licenses.

The User allows any registered user of the Portal to access, display, examine, store and play this material for personal use.

Notwithstanding the above provisions, the owner retains all rights relating to material posted on the Portal.

6.

Account and Password After the registration process you will be assigned an account and a password.

Maintaining the privacy of your account