Customer Service / Export Specialist
col-wideJob Description:
YOUR RESPONSIBILITIES
* Process the offers requested by customers indicating quantity, type of product, price, product coding, etc. and takes care of the evolution of the offer
* Manage the entire order process and in case of need or request from the customer, issues pro forma invoices, offers and/or order confirmation
* Manage operations relating to letters of credit in compliance with company procedures
* Enter the order into the computer system accompanying it with all the required information
* Check with the competent functions that the requested product is available, indicates the delivery times and priorities to be followed or starts the operational procedure with the production department. , subsequently issues the final invoice
* Gather all documents necessary for export operations according to internal company procedures in compliance with laws, regulations and provisions relating to foreign trade
* Prepare the export procedure by collecting correspondence, instructions to shippers and any other document for the successful completion of the procedure itself in compliance with tax regulations
* Maintain relationships with banks regarding international procedures relating to forms of payment
* Manage the issuing of credit/debit notes for returned goods or any price differences and verifies the attached documentation and authorization notes
* Maintain relationships with shippers, checks invoices and takes care of the related accounting registration
* Produce the documentation for carrying out export customs operations
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Do you have any questions regarding the application process? Please feel free to get in touch with us. You can contact our recruiting team at: *
Job Requirements:
Experience in customer service and export in a manufacturing company
* Good communication skills in English and Italian
* Familiarity with IT tools such as MS Office
* Good knowledge of SAP ERP system
* Strong attitude for problem solving and team working skills
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