Customer Service Operator Verona

Customer Service Operator
Verona
Veneto, Verona

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Location:Verona Villafranca

Job Category:Customer Service

EU work permit required:Yes

Job Reference:234051039

Job Views:5

Posted:14. 02. 2025

Expiry Date:31. 03. 2025

Job Description:We are looking for an Italian-English-and-German speaking Customer Service Operator to be based in Verona Villafranca.

Main Functions:

Handles incoming calls or inquiries from prospective customers or clientsAssists customers effectively by solving customer disputesProvides customers with additional information or explains servicesDiscusses products offered and ensures customer satisfactionTactfully handles confrontational or stressful interactions with the publicCompletes data entry as requiredAccurately captures customer informationRequirements:Applicants should be proficient in verbal and written communication (Italian, English, and German languages)IT competentStrong communication and negotiation skillsDetail oriented and accurateWilling to work on a daily shift basis (Monday-Sunday)

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