Customer Service Ottimo Inglese Bardi

Customer Service Ottimo Inglese
Bardi
Emilia Romagna, Bardi

Temporary spa, agenzia per il lavoro, per azienda cliente operante nel metalmeccanico, ricerca un/a CUSTOMER SERVICE con ottima conoscenza inglese

Main objective is the processing of the customer orders without errors and related communication with customers in relevant languages (Mainly English but also in other European languages) to resolve any issue.

CS Agents also prepare documentation required for Transport and Custom Clearance, including Letter of Credit and other such documents.

This position also requires strong skills in Excel and experience with mainframe systems, such as A/400 based systems (prferably Atlas Movex/M3).

Immediate Performance Objectives

Learn the use of Movex/M3 for all needs within the CS role responsibilities, familiarize and get proficiente with export documentation and rules.

The Big-Picture/Strategic Deliverables

Exceeding customer expectations for Customer Service tasks, in All Europe with specific focus on export in North and East region

Primary Responsibilities

Process orders and support customers for related issues.

Location: San Donato Milanese, Italy

Contratto di lavoro: Somministrazione

Orario:

- Dal lunedì al venerdì

Esperienza:

- Assistenza clienti: 1 anno (Preferenziale)