Customer Service Rep - Temporary Contract Lazio

Customer Service Rep - Temporary Contract
Roma
Lazio, Lazio

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Main responsibilities of this temporary resource:

- Ensure and provides a high-quality service to both internal and external customers by providing product and service information, resolving product and service problems.

- Participates and provides expertise as a member of the customer service team. The team's objectives and KPIs are developed to ensure and increase accuracy, efficiency and effectiveness of the service provided by the team to both internal and external customers.

Qualifications:

- High school diploma or university degree

- Minimum of 1 - 2 years' experience in customer service would be an asset

- Familiar and comfortable with using MS Office; Outlook, Excel, Word

- Strong verbal and written communication

- Resolving Conflict and Problems

- Analyzing Information

- Team work

**Reasonable Accommodations

**Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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