Customer Service Representative Torino

Customer Service Representative
Torino
Piemonte, Torino

# Innovation # Teamwork # Initiative** are our common values.

If you are looking for a meaningful challenge in a well-established and fast-growing international company - then join us and help us grow our teams that save lives everyday.

We are a dynamic and constantly growing company.

As a result, we are looking for a high motivated Customer Service Rep (f/m/d).

You will have to provide front-line support for customer inquiries.

You will serve as the in-house resource for the sales operations as well.

**What You'll Work On**:

- Respond to customer inquiries by taking and processing customers' orders

- Utilize company systems and processes (SAP) to enter sales orders, conto visione orders and consignment replacements, confirm inventory availability, develop customized defaults for each customer

- Process Returned Merchandise Authorizations (RMAs)

- File customer complaints

- Maintain excellent customer relations

- Manage Travel Stock program, ensuring compliance with Quality System

- Maintain customer databases

**What You Bring**:

- Bachelor's degree preferred, in Business, Marketing or related field.

High School graduate with previous Customer Service, Sales or other relevant experience may be considered

- Minimum 2 years Customer Service experience or a combination of education and relevant experience

- Strong oral and written communication skills required, particularly telephone skills

- Competence with Microsoft Office (Outlook, Word, Excel and Power Point) and SAP or similar ERP system.

- Good level of written and spoken English

**What We Offer**:

- Permanent and full-time position

- Flexible working hours and possibility to work in home-office

- The ability to work among a professional, dynamic and vibrant global team with friendly, highly qualified colleagues

- The opportunity to be at the forefront of technology that is revolutionizing the treatment of some of the world's most devastating diseases

- Employee stock purchase plan

- Sport Benefit

- Meal voucher