Customer Service Representative Napoli

Customer Service Representative
Napoli
Campania, Napoli

OverviewIf you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

ResponsibilitiesMV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers' manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assisting with the application process, preparing eligibility letters, preparation of pre-paid tickets, assisting the Accounting Manager, and performing other assigned duties. He/she must have basic Excel skills, excellent ten-key skills, be attentive to detail, professional, provide superior customer service, and be able to work in a team environment in a fast-paced office. Good communication skills are essential.

QualificationsTalent Requirements: Experience with Microsoft Word and Excel, and excellent ten-key skills. Attentive to details. Able to multi-task and work under pressure to meet deadlines. Customer service experience required. Strong interpersonal skills and excellent written and oral communication skills required. Excellent attendance. Transit experience is a plus. Bilingual English/Spanish is a plus. MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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