Customer Service Representative (Gn) - Milan/Ita- Internship/Stage For 6 Months Bardi

Customer Service Representative (Gn) - Milan/Ita- Internship/Stage For 6 Months
Bardi
Emilia Romagna, Bardi

Customer Service Representative (gn) - Milan/ITA - Internship/Stage for 6 monthsSalary: EUR 10. 000 - 30. 000

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2, 400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

As a Customer Service Representative, you will be responsible for providing phone and email support to our customers and also involved in reporting and back office tasks. You will handle in-depth inquiries regarding the use of the dedicated customer platform, explanations over the invoicing, tracking of orders, and management of fuel card ceilings.

During this 6-month internship, you will be able to develop skills in customer service but also soft skills such as negotiation, effective and empathic communication, as well as teamwork.

Key Responsibilities:Provide phone and email support to customersHandle inquiries regarding the dedicated customer platformExplain invoicing and track ordersManage fuel card ceilingsMinimum Requirements:Open and positive communication behaviorAbility to work in a team, initiative, and commitmentGood knowledge of English (min. B1)Good knowledge of ExcelWe are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin, and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

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