Customer Service Representative (Italian-Speaking) - Streaming Service Project Ne

Customer Service Representative (Italian-Speaking) - Streaming Service Project
Ne
Liguria, Ne

Customer Service Representative (Italian-speaking) - Streaming Service ProjectRemoto

EUR 10. 000 - 30. 000

6 giorni fa

Job Title:Customer Service Representative (Italian speaking) - Streaming Service Project

Job DescriptionThe Advisor I Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

What you will do in this roleAs a Customer Service Representative, you will:

Assist viewers through phone and/or chat regarding their inquiriesProvide account and application support to viewers namely concerning software functionalityProvide technical support and troubleshooting of system configurations and network settingsProvide accurate and real-time answers to viewers' inquiriesContribute to creating brand engagement for our ClientsWho you areConcentrix is a great match if you:

Have a high level of Italian, Portuguese, and English (oral and written)Are passionate about the entertainment and media industryDemonstrate excellent communication skills coupled with empathy and team spiritAre familiar with digital streaming services and devicesHave a positive and can-do attitudeWhat's in it for youIn this role, we offer benefits that help you support your unique lifestyle:

Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)Competitive salary and performance bonusBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized courses, and language classesEligibility to workIn accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Location: PRT Lisbon

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