Customer Service Representative - Italy (Hybrid)
Find what drives you on a team with a more than 70-year history of discovery, determination, and innovation.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people.
Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you'll find a rewarding role here.
For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.
Pall is proud to work alongside a community of nine fellow Danaher Life Sciences companies.
Together, we're pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
This position is located in Buccinasco at 15 minutes from Milan and it is hybrid (2/3 days at the office).
The Customer Service Representative will be responsible of managing the sales orders from our domestic clients together within a team of 6 colleagues.
You will report to the Customer Service Manager.
What you'll do- Responsible for Pall Life Science customer orders- Responsible for research, verification, and documentation of sales orders- Responsible for write-up and computer input of sales orders- Refer customers, when applicable, to a specific individual or department depending on request- Interact with manufacturing sites to obtain accurate lead times and transfer pricing and to also coordinate product shipment- Maintain excellent communication with customer and, when appropriate, act as liaison between sales and customer
Who you are- 5+ years of customer service experience- High School Diploma is an added value- Experience working with ERP (SAP, Oracle or similar)- Experience in a multinational environment is very important- Experience composing effective customer correspondence, verbal customer communications, establishing priorities, maintaining data integrity, identification of customer issues, problem solving and follow up- Excellent communication and interpersonal skills
When you join us, you'll also be joining Danaher's global organization, where 80, 000 people wake up every day determined to help our customers win.
As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful
Danaher Business System
tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
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