Customer Service Representative (Office Based)
Be part of something bigger!
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BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care.
We have over 70, 000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
**Our vision for **Customer Services** at BD**:
Customer Services is a strategic partner to both our customers and businesses and focus on creating exceptional customer experiences and generates revenue growth.
**About the role**:
**Main responsibilities will include**:
- Troubleshooting towards internal and external clients
- Ability to take care of complaints
- handle invoice rejections
- Follow up of the orders
- Good Excel Level
**About you**:
- Diploma or higher education
- Proven track record in customer service
- Fluent English
- Previous experience in medical devices/healthcare sector is an asset
**Why join us?
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A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work.
Here our associates can fulfill their life's purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture.
Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.
Becton, Dickinson and Company is an Equal Opportunity Employer.
We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, or any other protected status.
**Primary Work Location**: ITA Milano - Via Enrico Cialdini
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