Customer Service Representative, Segrate Segrate

Customer Service Representative, Segrate
Segrate
Lombardia, Segrate

Client: Cathay Investments

Location: Segrate (Milan)

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 8523d4faf787

Job Views: 5

Posted: 19. 02. 2025

Expiry Date: 05. 04. 2025

Job Description:Customer Service Representative at Cathay Group Euroresins, part of the Cathay Group, is one of the leading distributors of premium products to the Composite industry in the UK and Europe.

We are currently looking for a dedicated and enthusiastic Customer Service Representative to provide excellent customer service to our customers as well as support the Account Managers with their daily activities.

This role is full-time and fully office based.

Key Responsibilities:Handle front and back office activitiesProcess and manage sales orders efficientlyRespond to customer inquiries promptly and professionally, offering support and assistanceCoordinate with the logistics department to ensure timely and accurate delivery of products to customersMaintain and update customer databases, monitoring order status, warehouse stock, and merchandise turnoverPerform final customer invoicingFollow up on overdue accountsManage documentation related to commercial transactions, including purchase orders and customer/supplier relationshipsRequired Qualifications:High school diploma or equivalentMinimum of 2 years' experience in a customer service or commercial roleProficiency in Microsoft OfficeKnowledge of a second language is a plus, preferably EnglishExcellent communication and interpersonal skillsStrong organisational and time management skillsInitiative and ability to work independently in managing routine activitiesDesire for professional growthOwn means of transportation (free parking at the office location)What We Offer:A dynamic and supportive work environmentOpportunities for professional development and growthCompetitive salary and benefits packageInitial one-year fixed-term contract with the possibility of extensionApply now to join our dedicated team in their mission of delivering outstanding customer service and quality products!

#J-18808-Ljbffr