Customer Service Sales Area Manager BOLOGNA

Customer Service Sales Area Manager
Bologna
Emilia Romagna, BOLOGNA

Group, Company and Organisation

COESIA is a group of innovation-based industrial solutions companies operating globally, headquartered in Bologna, Italy and fully owned by Isabella Seràgnoli.

Coesia's companies are leaders in the sectors of: - Advanced automated machinery and materials - Industrial process solutions - Precision gears Coesia's customers are leading players in a broad range of industries, including Consumer Goods, Tobacco, Healthcare, Aerospace, Racing & Automotive and Electronics.

Coesia Group consists of twenty-one companies: ACMA - ATLANTIC ZEISER - CERULEAN - CIMA - CITUS KALIX - COMAS - EMMECI - FLEXLINK - G. D - GDM - GF - HAPA - IPI - MGS - MOLINS - NORDEN - R. A JONES - SASIB - SYSTEM CERAMICS - TRITRON - VOLPAK.

The Group has 135 operating units (84 of which with production facilities) in 35 countries, a turnover in 2020 of about 1, 761 million Euros and over 8, 000 employees.

**Main Responsibilities / Activities

Acma's Customer Service Area Managers are reporting directly to head of function and they are responsible for the development and the performance of all sales activities in assigned business unit and region in order to achieve Customer Service results in line with commercial and budget goals.

In particular, this profile is responsible for: - Sales strategy: implements the sales strategy and manages sales processes in order to consolidate and develop business results by achieving assigned budgeted results for After Sales business lines (Spares, Upgrades, Services) - Business development: contribute to the identification, design and promotion of new products and services to answer customer needs and pursuing the company growth strategy - Sales management: maintains accurate records of sales and activities related to his business and customers; coordinate the agents in the area and deal the direct customers and support Agents in standard proposals, if required.

- Offering: collaborates with the technical department in order to evaluate client requirements, to conduct technical negotiations and to prepare commercial offers consistent with Company capabilities; The role will coordinate a team of 2-3 specialists, and will cooperate with regional colleagues to define commercial strategies in the assigned area.

**Key Competences / Leadership Attributes

- Customer orientation / Customer Service mindset

**Basic Requirements**:

- Engineering Degree: Mechanical, Electronic or similar.

Strong passion and curiosity for technical topics - At least 4-5 years in similar role with proven success in sales results - International experience will be considered as a plus - Fluent English; Spanish or other as a plus

Job Reference: CGS09820