Customer Service Sales Area Manager
Client:ACMALocation:-Job Category:-EU work permit required:YesJob Reference:66d166882c20Job Views:10Posted:22. 01. 2025Expiry Date:08. 03. 2025Job Description:About the CompanyACMA, headquartered in Bologna, Italy, is one of the leading manufacturers of packaging machines in the consumer goods market, with a large international share.
ACMA designs and manufactures automatic packaging machines for a range of industries, including confectionery (chocolate, baked goods, candies and gums), personal and home care (liquids, powders and bars), and tea and coffee. ACMA is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.
Coesia has operating units in 36 countries, a turnover of 2, 015 million euros in 2022 and over 8, 000 employees. About the RoleAcma's Customer Service Area Managers report directly to the Head of function and are responsible for the development and performance of all sales activities in the assigned business unit and region to achieve Customer Service results in line with commercial and budget goals. In particular, this profile is responsible for:Sales strategy: implementing the sales strategy and managing sales processes to consolidate and develop business results by achieving assigned budgeted results for After Sales business lines (Spares, Upgrades, Services). Business development: contributing to the identification, design, and promotion of new products and services to meet customer needs and pursue the company growth strategy. Sales management: maintaining accurate records of sales and activities related to their business and customers; coordinating the agents in the area and dealing with direct customers and supporting Agents in standard proposals, if required. Offering: collaborating with the technical department to evaluate client requirements, conduct technical negotiations, and prepare commercial offers consistent with Company capabilities. The role will coordinate a team of 2-3 specialists and cooperate with regional colleagues to define commercial strategies in the assigned area. What You Need to Be SuccessfulEngineering Degree (Mechanical, Electronic or similar). Strong passion and curiosity for technical topics. At least 4-5 years in similar roles with proven success in sales results. International experience will be considered a plus. Fluent English; mastering Spanish or another language will be considered a plus. Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit.
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