Customer Service Specialist
For our Distribution Department at our Ancona Branch, we are currently looking for a
Customer Service Specialist - Distribution KEY RESPONSIBILITIES
Resolve customer issues and complaints efficiently while ensuring customer satisfaction, collaborate with other departments to address customer needs and improve processes, coordinate tasks with the logistics team to track shipments and resolve any delivery issues that may arise.
BASIC REQUIREMENTS High school diploma or equivalentAny previous experience in customer service or similar role is considered a plusProficiency in Microsoft OfficeProficiency in both spoken and written EnglishSOFT SKILLS ReliabilityTeamworkingNegotiatingCustomer OrientationProblem SolvingWE OFFER A professional path in an international and rapidly growing companyContinuous training thanks to the extensive company catalogueAccess to dedicated websites to purchase discounted products, services and trips at very affordable pricesFree assistance for your tax declarationReimbursement of your expenses for personal sporting activities (gym) up to 50% of the total amountAccess to Sanilog, a free supplementary healthcare fundThis announcement is aimed at both sexes, pursuant to Italian laws 903/77 and 125/91, and to people of all ages and all nationalities, pursuant to legislative decrees 215/03 and 216/03.
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