Customer Service Specialist - Medacta Italia Milano

Customer Service Specialist - Medacta Italia
Milano
Lombardia, Milano

Medacta is an international company specialized in the design and production of innovative orthopaedic products and the development of accompanying surgical techniques for joint replacement, spine surgery, and sports medicine.

Established in 1999 in Switzerland, Medacta's products and surgical techniques are characterized by innovation.

Medacta is a pioneer in developing new offerings on the basis of mínimally invasive surgical techniques, in particular its Anterior Minimally Invasive Surgery ('AMIS') technique for hip replacements.

Medacta has leveraged its orthopaedic expertise and comprehensive understanding of the human body to develop the sophisticated 'MySolutions' technology, which offers surgeons highly personalized pre-operative planning and implant placement methodologies by creating advanced personalized kinematic models and 3D planning tools for use in hip, knee, shoulder and spine procedures

**Customer Service Specialist - Medacta Italia**:

For our Italian subsidiary we are looking for a Customer Service Specialist who will be responsible for different activities:

purchase orders acquisition, validation and management;

shipments status check following up on orders with all concerned parties;

liasing and communication with supply chain team and other functions in case of inventory stock issues;

credit/debit notes creation;

customer complaints support ensuring a timely and efficient feedback both to customers and quality department.

**Qualification and Skills**:

Bachelor in economics;

Good in English;

1 or 2 years of experience in the same position;

Team worker, flexible and able to work under stress.

Permanent contract, growth opportunity, working in a continuously growing environment.