Customer Service Trainee Montà

Customer Service Trainee
Montà
Piemonte, Montà

Company**:

**What's next?

Tailormade Logistics (TML) is more than just a transport and logistics company.

As the fastest-growing service provider in the Belgian logistics sector, we offer innovative and personalized services to our clients daily.

**Our success?

We owe it to our motivated, professional, and dedicated employees who tackle every challenge from a unique perspective.

**Why choose tailormade logistics?

With our flat structure and open communication culture, there is always someone who listens.

You can count on supportive colleagues in a family-like atmosphere.

**Sustainability is a key pillar of our mission**:

- Our balers recycle cardboard.

- Some of our transport runs on HVO (Hydrotreated Vegetable Oil), and we even have our own HVO filling stations.

- Our sustainable approach fosters genuine partnerships with clients and colleagues.

At TML, we invest in people: when you feel good, we ensure you enjoy staying with us.

It's no coincidence we are the **Trailblazing Employer of 2025**!

**Function**:

**Are you our new Customer Service Trainee?

At our **Busto Arsizio, Italy** site, we are looking for an enthusiastic **Customer Service Trainee** to help ensure smooth communication between our clients and internal teams.

This is a great opportunity to develop key skills in client communication, problem-solving, and sales coordination while gaining real-world experience in the logistics sector.

**Your Responsibilities**:

- **Order Support** - Help process, track, and follow up on customer orders.

- **Issue Resolution** - Work closely with the team to address customer concerns and find effective solutions.

- **Customer Relationship Management** - Support customer accounts, ensuring a smooth and positive experience.

- **Sales Support** - Help update the client database, assist in preparing sales proposals, and follow up on potential leads.

- **Internal Coordination** - Communicate with various departments to ensure customer requests are handled efficiently.

**Profile**:

**The TML DNA.

You are

- **Customer-Focused** - You genuinely enjoy helping people and solving problems.

- **A Strong Communicator** - You can engage with customers in a clear, friendly, and professional manner.

- **Detail-Oriented & Organized** - You keep track of multiple requests and follow up effectively.

- **A Team Player** - You collaborate well with colleagues and adapt to a fast-paced environment.

- What do we expect from you? _

- **Excellent communication skills** - Fluent in **Italian**, with **English** as a plus.

- **Positive attitude & eagerness to learn** - No prior experience required, just a proactive mindset.

- **Basic administrative & problem-solving skills** - You are organized and solution-oriented.

- **Currently studying in a relevant field** - Business, Communications, Customer Service, Sales or similar.

**Offer**:

**What we offer**:

- **Hands-on experience** - Gain real-world customer service skills

- **Mentorship & training** - Learn from experienced professionals.

- **Multicultural environment** - Work with international teams.

- **Career development opportunities** - High-performing interns may be considered for future roles.

- **A dynamic and friendly work atmosphere** - Join a team that values customer satisfaction and teamwork.

**Are you ready to kickstart your career in customer service?

We look forward to welcoming you to **Tailormade Logistics!