Customer Solutions Engineer - Compact Powertrain Solutions Arco

Customer Solutions Engineer - Compact Powertrain Solutions
Arco
Trentino Alto Adige, Arco

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Customer Solutions Engineer - Compact Powertrain Solutions Requisition: 55467

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Position Summary Main Responsibilities Customer technical interface: he/she is the main (single) technical interface with the customer. He/she is the customer technical reference during the development of new projects, answer customer questions and leads the problem solving.

Application analysis: starting from the customer requirements, the application knowledge and the customer needs, identifies, calculates and selects the best technical solution(s) to be offered to the customer. Manages the technical presentations to the customer and interacts with Sales and Product Management functions.

Powertrain solutions: in case of powertrain systems (e. g. multiple and interconnected HW and SW elements), he/she is responsible to collect and manage the customer requirements, communicate the requirements to the Product and System Engineering and verify the requirements are met on the final machine.

Continuous improvement: contributes to improve the calculation tools, the processes, the documentation, the vehicle and application knowledge.

Mission Profile: gathers (via experimental tests) and analyses mission profile data to support the accurate selection of the power distribution system.

Customer visits: attends meeting at customer site and machine check-out. If needed, especially for high complexity/priority projects, he/she attends testing, commissioning, and development activities at the customer premises. In rare cases, the presence at the customer site may be on a weekly base for some weeks.

Job Position Requirements Education: University master degree - Mechatronics, Mechanical, Control Systems, Electronics

Professional background

2+ years of experience as application engineer for electric powertrain components or diversified experience in design, development engineering, or applications engineering as related to the off-highway, drivetrain/powertrain, or related mechanical industry

Experience in multinational companies

Demonstrated Technical acumen

At ease with sizing and calculation principles

Capable of reading technical drawings and specifications of powertrain components

Fluent in business and technical English

Considered as a plus:

Experience in the OH sector, Knowledge of Off-Highway applications, standards & regulations

Experience with OH electric motors and inverters, transmissions, axles

Experience as test engineer, field engineer

Knowledge of Matlab

Knowledge of Polarion

Knowledge of CREO

Experience in international team management

Soft Skills Pro-active and dynamic mindset

Strong communication skills, including customer presentations, project review meetings and status reports

Able to work effectively in a cross-functional environment, having excellent interpersonal skills, team builder

Strong organizational skills capable of handling multiple priorities under pressing deadlines

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Join our team of 40, 000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.

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