Customer Success Engineer Lazio

Customer Success Engineer
Roma
Lazio, Lazio

Customer Success Engineer – Cloud (Contract 12 months Initially)Location: Italy (Fully Remote)83zero is partnered with a leading cyber security company who are seeking a skilled Customer Success Engineer within their market leading Cloud Security solution to join their highly collaborative team based across Europe.

They are looking for a hardworking individual who has great experience guiding the customer on the cloud transformation implementation process and understanding their objectives. Role Overview:The successful Customer Success Engineer will be the go-to-person in solving customer support requests and coordinating and prioritizing timely resolutions with engineering teams.

This is a technical role with strong customer focus and would suit a proven Cloud Consultant or technical Pre-Sales induvial who has strong CI/CD Deployment, Containerisation, VM etc. If you interested in AI you will have a great opportunity to work on the number one AI Security solution. Key Responsibilities:Leading and managing development projects, ensuring alignment with organizational objectives and efficient resource utilization. Advising customers on how to establish and manage their Cloud Security Change Management/Governance/Center of Excellence programsDevelop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map Prisma Cloud features and associated business benefits to address their needs. Skills & Experience:Essential:5+ years commercial experience in pre-sales, post-sales, technical support, solution architecture, consultant or similarStrong experience in consulting and project managementExperience working with Cloud Platforms e. G.

AWS, GCP, Azure, Alibaba and OCIProven CI/CD DeploymentContainerisationCustomer facing experienceGood problem solverIf you're a passionate Customer Success Engineer ready to take on a pivotal role in a dynamic organization, please apply today!