Customer Success Executive - Italian Speaking Milano

Customer Success Executive - Italian Speaking
Milano
Lombardia, Milano

About BizAway Here at BizAway, we Deliver the Future of Travel. ? ? We are a solid international company with strong ambitions and great expertise. With a focus on sustainability ? ? , on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. ? ? We know that success comes from People and deserves to be recognized. ? ? Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture. If you like challenges and would love to be part of one of the fastest growing B2B scale-up then BizAway is the company you have been looking for. ? ? We are looking for  We are looking for a driven and enthusiastic Customer Success Executive (m/w/d) , who desires to contribute to the growth and success of our Sales Team. Your role in BizAwayManage and grow a portfolio of existing clientsOnboard new corporate clients of our platform, to make sure they are 100% up and runningCraft high-level onboarding documentation like user guides, videos, training materials etc. Identify client growth opportunities and hit upselling targetsMonitor and report existing and potential threats, to help us mantain our 0 churn rateDefine Quarterly OKRs with the Customer Success Team Lead Work with the whole Sales Team in a positive feedback loopProactively propose actions, strategies and campaigns to improve internal processes and enhance growth Your basic qualificationsFluent level of English and native level of Italian, any other language between Spanish / French / Portuguese / German / Dutch is a plus1+ year experience working in a B2B account management / customer success role "No excuses" attitude: you know that your success depends on you and no one else. Hunger: you are not afraid of challenges and you are eager to learn something new every dayProactivity: you actively propose value-creating solutions and are not afraid of mistakeFlexibility: you are comfortable working in a fast-changing environment with few certainties We are also interested inPrevious experience in fast-growing start-upsAny other language is a plus Our offer ? ?   A seat on a scale-up with skyrocketing growth ? ?   Attractive compensation, including equity in the company ? ?   Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions ? ?   Multicultural and international team ? ?   Collaborative and smart environment to work and learn ? ?   Free coffee to kick-start your day and free beers to celebrate together ? ?   Flexible working policy (3 days in the office and 2 days from home) and great offices in Europe

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.