Customer Success Insights Intern Bardi

Customer Success Insights Intern
Bardi
Emilia Romagna, Bardi

Job Description

In the Customer Success area, you will support the clients in the daily management, participate in moments of gathering input on their business needs and be involved in the analysis and interpretation of client information in the decision-making process.

You will respond to basic customer requests and will support the tutor during the client presentation.

You will acquire skills related to the FMCG and distribution market, familiarize yourself with the most advanced tools and the main metrics for the analysis.

**RESPONSIBILITIES**- Manage basic client requests

- Deliver insights on FMCG/retail phenomena and consumer behaviors

- Be point of contact and interface with several company departments, in order to be a collector among them and the clients

**A LITTLE BIT ABOUT YOU

Curiosity drives your interest in what moves the market.

You find potential in percentages.

Managing time and deadlines comes naturally to you.

You're known for your impeccable organization.

Connecting with colleagues matters to you, and that motivates you to sift through data for a new angle; with experience and using the most advanced tools you will become fast and agile in this.

You can identify the narratives behind numbers, and you're always looking for what's next.

**Qualifications**:

- Second level degree

- Excellent analysis and numerical reasoning skills

- Excellent interpersonal and teamwork skills

- Interest in the consumer goods market

- Knowledge of Office Packages (Excel, PowerPoint)

- Excellent knowledge of Italian and English

LI-FC

Additional Information

**About NielsenIQ

NielsenIQ is committed to hiring and retaining a diverse workforce.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.