Customer Support Padova

Customer Support
Padova
Veneto, Padova

Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the seventh year in a row, is looking for a Customer Support to join the Customer Experience Team at the Cadoneghe (PD) site.

**Main activities**:

- Developing UNOX customers by acquiring new contacts and proposing our products to them;

- Qualifying business contacts and translating them into sales processes;

- Supporting and managing marketing campaigns;

- Satisfying the requests of current customers through maintenance and follow-up activities;

- Ensuring the success of UNOX and customer satisfaction;

- Pronoting and organising demonstrations of our sales staff;

- Manage customer master data and arrange updates;

- Standardising CRM processes;

- Collecting data and information of a commercial nature;

- Handling complaints;

- Managing contact with the administration area, production area, procurement area and logistics area.

**Requirements**:

- Excellent knowledge of the English language and a second language (German and French).

**Why Unox?

- Education and training;

- Long-term prospects and possibilities for professional development;

- Opportunity to join a structured, international organisation, certified Great Place to Work®;

- Opportunity to be part of a dynamic, high-tech, cutting-edge environment.

If you recognise yourself in the characteristics we are looking for and in our values - Passion, Teamwork, Result Orientation - you are the right person for us!

Contratto di lavoro: Tempo pieno