Customer Support Engineer (Catania) (E), Catania Catania

Customer Support Engineer (Catania) (E), Catania
Catania
Sicilia, Catania

Client: 2070 K-T Italy S. R. L. Location: Job Category: Customer Service EU work permit required: Yes Job Reference: 68331b6cdc1a Job Views: 11 Posted: 22. 01. 2025 Expiry Date: 08. 03. 2025 Job Description: Description We are looking for a Customer Support Engineer to support our customers with current and future installed tools at customer site. We will consider new graduates provided they demonstrate a strong hands-on competence and a desire to succeed. YOUR MAJOR RESPONSIBILITIES: Successful applicants will be formally trained at one of our award-winning training centers. Domestic and international travel for initial training is required. Responsible for customer service activities associated with updating, solving, diagnosing and repairing of highly sophisticated capital equipment at customer sites. Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment. Coordinates actions with customers to minimize down time. Provides assistance to Installation Engineers in resolving problems. WHAT YOU WILL BRING: Certified engineer or degree from advanced technical school or 3 years industry working experience. Technical military occupational specialties and training may be considered. Ability to understand and solve problems in software, electronics, optics, mechanical, electro-mechanical and/or electro-optical systems to address on site customer problems. Experience working on electronic systems within semiconductor, medical devices, defense, aerospace, or aviation industry is a plus. Outstanding interpersonal communication, analytical and problem-solving skills. Proven track record of engaging empathetically with customers, ensuring a positive experience, while fostering a collaborative environment to address their needs and concerns. Driven to be hands-on and passionate about learning new things. Proactive communication that facilitates seamless collaboration and address customer requirements effectively. Fluent in English and Italian language is a must. WHAT WE OFFER: Dynamic opportunity and growth potential in the Semiconductor Industry. A competitive, family friendly total rewards package. Variable compensation components, e. g. participation in company stock purchase plan. Award-winning training. HOW TO BE CONSIDERED: Please click the "Apply" button to submit your CV. Minimum Qualifications Bachelor's Level Degree and related work experience of 2 years OR Master's Level Degree and 0 years related work experience OR Certified engineer or degree from advanced technical school or 3 years industry working experience. Technical military occupational specialties and training may be considered. Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button. J-18808-Ljbffr