Customer Support Representative
We are seeking a Customer Support Representative to assist our Italian customers with their inquiries and provide an outstanding customer experience. This role involves responding to queries, resolving issues, and ensuring customer satisfaction. Responsibilities: • Provide Italian-language support via phone, email, and chat. • Assist customers with orders, product questions, and general inquiries. • Document and track customer interactions for service improvement. • Work closely with internal teams to resolve customer concerns. • Maintain a positive and professional attitude. Requirements: • Strong Italian language skills (spoken and written). • English proficiency is not required but helpful (you may use translation tools). • Previous experience in a customer support role is preferred. • Good problem-solving and multitasking abilities. • Comfortable working remotely. What We Offer: • Competitive Salary – €25 per hour. • Paid Holidays – Take time off to relax and enjoy. • Flexible Scheduling – Work on a schedule that suits your lifestyle. • Tuition Reimbursement – Invest in your professional growth. • Equipment Provided – We supply all necessary work equipment. J-18808-Ljbffr
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