Customer Support Specialist
WONDERING WHAT'S WITHIN DANAHER?
TAKE A CLOSER LOOK.
At first glance, you'll see Danaher's scale.
With $22. 3B revenue, our 69, 000 associates work across the globe at more than 25 unique operating companies within four platforms — life sciences, diagnostics, water quality, and product identification.
Career development is important to us - you'll find associates who are as certain about their impact as they are about where they're headed next.
You'll find the Danaher Business System, which makes everything possible.
You'll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5, 000% over the past 25 years.
We hope you'll see yourself here, too.
What you find at Danaher — and within yourself — might just change the world.
**WHO WE ARE**:
ESKO is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods.
For each stakeholder in the process, Esko solutions enable them to deliver right-first-time packaging and marketing content.
WITHIN YOUR TEAM
Support Specialists at Esko are our client's heroes in their time of need.
We're looking for a friendly and customer-focused team player with good communication skills, experience in packaging, prepress, graphic arts or printing, who has a native or high level of Italian (spoken and written) and a good level of English.
**THIS JOB IS A UNIQUE OPPORTUNITY TO**:
Grow your professional career in a market-leader company as Esko.
You'll get in touch with advanced users across the region, becoming a privileged partner that will ultimately help them to fully engage with our solutions and core values.
**WITHIN YOUR ROLE, YOU WILL**:
- Work in support requests across a range of Esko products.
- Have an extensive onboarding process and product trainings in Esko solutions like WebCenter, Automation Engine, Imaging Engine or ArtPro+.
- Be part of a friendly, supportive and diverse team that will help you when needed.
**WE ARE LOOKING FOR A PROFESSIONAL WHO IS**:
- Fluent speaker of Italian, and has a good level of English
- Friendly and a customer-focused team player
- Able to multi-task when the situation demands it
- At ease with computers and user level IT (Mac and Windows)
**OUR CORE VALUES**:
**YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE**:
- Good level of English Language Skills
- Knowledge of the packaging / graphics arts / prepress industry
- Experience using Esko products is preferred!
**OUR BENEFITS**:
- We offer you an employee bonus based on business success as well as annual salary review
- Training and development opportunities
- Attractive employee referral program
- Eventual employee events
**OUR OFFER**:
UNSOLICITED ASSISTANCE
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