Customer Technical Support Agent (D/F/M) Bolzano

Customer Technical Support Agent (D/F/M)
Bolzano
Trentino Alto Adige, Bolzano

Your Responsibilities Represent alpitronic as the first contact for customers' requests Provide support to our customers via phone or email Manage service support tickets Remotely support customers during the commissioning and maintenance of their hyperchargers Your Qualifications & Skills Good communication skills in English and Italian, both spoken and written; a third language (German, French, Spanish) is a plus Ability to work independently and solution-oriented, along with strong analytical thinking Enthusiasm for teamwork and a structured way of working Experience in customer service or call center is a plus Willingness to work in different shifts OUR COMMITMENT Innovative working environment in a young, dynamic team High-tech projects in the future sector of e-mobility Career opportunities in a growing company A wide range of further training opportunities Attractive bonus system and performance-related remuneration Additional company benefits WHY ALPITRONIC Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders, setting the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich, and Charlotte (USA). WHAT MAKES WORKING FOR US SPECIAL We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility, and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated, and have a significant impact Join us and be part of our team J-18808-Ljbffr