Dark Store Supervisor – Milano
Our Warehouse Supervisors are the beating heart of our daily operations on site. You will work closely with the management team to maximize customer satisfaction and ensure the smooth running of our Hop sites. You will be responsible for ensuring that all of our loyal customers receive their basic necessities as quickly as possible. Initial 6-month fixed-term contract with the possibility of extension and conversion to a permanent contract. Your responsibilities will include: Supervise that all orders are picked up on time. Manage store openings and closures. Communicate with our riders to make sure deliveries are made promptly. Manage the shipping area and support the packaging of delivery orders to be sent to our customers. Ensure that all deliveries are scanned and that any appropriate complaints are recorded. Empty deliveries according to the procedure, paying attention to the accuracy of the positions of the products and the rotation of the dates. Ensure that inventory counts are accurate and that all areas are counted. Collaborate with our Assistant Warehouse Manager and Warehouse Manager to ensure the proper functioning of the site. Ensure that the warehouse remains clean and tidy at all times and that any hazards are addressed promptly. Requirements: Experience in a similar environment is preferred. Hourly flexibility. Willingness to work 40-hour shifts per week. Experience in achieving the targets. A competitive and comprehensive compensation and benefits package includes: Work Life Where needed, support with your visa and work permit process. Paternity and maternity benefits. Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content. Time away 25 days annual leave. One day of paid leave per year to volunteer with a registered charity. Flight ticket allowance for expatriate employees, to provide support towards a flight to your home country. Food Free Deliveroo Plus: free delivery and access to special offers. Breakfast, snacks and drinks available in our office. Twice monthly lunch allowance. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Every employee is eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success. Time to recharge Annual leave and public holidays (increases with tenure). One paid day off each year to volunteer or support a charity of your choice. J-18808-Ljbffr
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