Data Center Engineering Operations Milano

Data Center Engineering Operations
Milano
Lombardia, Milano

Amazon is expanding the Data Center management team in India.

This position within Amazon Data Services India Private Limited (ADSIPL) requires broad Data Center knowledge with Subject Matter Expertise (SME) in as many specific fields as possible.

The location for this job will be discussed, as there may be opportunities in several India locations.

This position serves as the primary operational resource to support ADSIPL within its owned and operated Data Centers in India.

This position will provide a central point of ownership and accountability for the overall 'hands-on' management of the Mechanical, Electrical (M&E) across ADSIPL's portfolio of Data Centers in India.

This position will be responsible for the overall operation and maintenance of the critical infrastructure supporting IT operations within the Indian Data Center space.

It will also include event management, incident management, problem management, change management, and cost/contract management.

In addition, this will include the relationship management with the landlords, critical facility vendors, Data Center Construction team, Data Center Operations team, Technical Program Managers, Security team, and Logistics team in India.

The position will require 24x7 on-call, scheduled weekend work support and rotational shift.

Primary Responsibilities and SME Fields Include:Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of post-mortems, root cause analysis, and follow-up resolution actions. Responsible for ensuring maintenance/ repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business. Responsible for Asset and Inventory management. Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation. Ensure standardization and consistency with best-in-class operating practices. Develop a complete, deep knowledge of the design intent, operational alternatives, and contingency plans related to all Data Center systems. Manage the engineering aspects of the Data Centers related to financial and cost control, code and regulatory compliance, personnel management, staff training, and development. Health & Safety, local statutory requirements, environmental and energy management. Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA's and KPI's. Communicate operating philosophies, technical information, objectives, and expectations to Amazon personnel and to the vendor critical facilities management teams. Providing hands-on facility support where required. Oversee technical compliance auditing and the effective and timely close out of corrective action plans. Manage the development and delivery of the portfolio of Energy/Environmental Management Programs. Incident and Emergency Response:Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management. Managing information flow during incidents while providing regular updates to management. Manage and coordinate with vendors to resolve any incidents during emergency situations. Key Job Responsibilities:Responsible for the on-site management of contractors, sub-contractors, and vendors. Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance. Work with DCO managers (IT) and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency. Responsible for supporting the installation of the racks and the provision of power/cooling. A Day in the Life:Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA). Perform rack installs, rack decommissioning, and facility management. Provide operational readings and key performance indicators to make sure uptime is maintained. Work schedule changes depending on specific site needs. About the Team:Diverse Experiences: Amazon values diverse experiences.

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

BASIC QUALIFICATIONS4+ years experience in electrical or mechanical systems. Experience in maintaining Data center or Critical space facility and ability to prioritize in complex, fast-paced environment. Strong verbal and written communication skills. IT services such as servers, network, cabling, and platform. PREFERRED QUALIFICATIONSAn excellent understanding of the electrical and mechanical systems used in a data center environment. Mission Critical facility management experience for a large enterprise or large Colocation provider. Experience in management of vendors/contractors performing construction, maintenance, and upgrading works in large-scale critical environment. Data center Project Management/ capacity planning and budgetary experience. Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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