Data Center Network Technician, Infra Delivery Ops
AS/BS in Information Systems, Computer Science or Information Assurance, or Certification in a relevant field (CCENT, Network+, CCNA) and 2 plus years of Networking Deployment experience; or an equivalent combination of education and experience.
- Deliver simple, sustainable and repeatable solutions and processes.
- Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.
- Good understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls at the enterprise level.
- Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
- Experience with cabling infrastructure best practices and methodologies.
- Familiarity with common networking terms and fabric based network design.
- Manage work and priorities through ticketing system and workflows.
- Collaborate with various stake holders to remove project obstacles.
- Ability to travel within geographical work area is required, some travel outside traditional work area may be requested.
- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
- Complete customer requests via Remedy trouble ticketing system and project management workflows.
- Participate in the migration, basic configuration and rollout of new or upgraded hardware.
- Possession of a valid driver's license, their own vehicle, and will need to pass a driving record to check to operate company vehicles
- Fluency in English.
- Comfortability with medium to large, complex project scopes and ambiguous details within work environment.
- Excellent judgement and analytical skills, ability to prioritize tasks based on fluctuating needs.
- Strong understanding of major Command Line Protocols (Cisco IOS, JunOS, etc. )
and common Networking Protocols (BGP, OSPF).
- Significant background in large scale datacenter network implementations and support.
- Several years of experience working in virtualized enterprise networking environments.
- Professional experience with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies is a plus.
Other Qualifications & Responsibilities
- Experience dealing with customers during problem resolution and operating efficiently under pressure.
- Strong prioritization and time management ability.
- Fluency in English
Physical requirements
- Ability to move and lift computer equipment up to 50lbs
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