Data Center Operations (Dco) Server Engineer, Nrt East - Dco Milano

Data Center Operations (Dco) Server Engineer, Nrt East - Dco
Milano
Lombardia, Milano

Data Center Operations (DCO) Server Engineer, NRT East - DCOJob ID: 2824457 | Amazon Data Services Japan G. K.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure.

We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineer to join our expanding Infrastructure Operations team.

Data Center Operations designs, installs, and maintains the world's largest Computing Infrastructure.

Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance.

Key job responsibilitiesIn this role as a Data Center Engineer, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:

Working as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure. Server rack installation/decommission, hardware break-fix on various components, troubleshooting network issues, and responding to emergent situations that affect operational stability. Work and meet SLAs against assigned trouble tickets via directed workflow, being the first line touch point for hardware troubleshooting and technical issues. Perform on-call duties and participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals. Have knowledge of the policies and procedures, including safety and security, within your department. Contribute to documentation on technical issues through root cause analysis for operational issues and contribute to process improvement initiatives. More experienced engineers may assist in training less experienced members of the team. A day in the lifeSupport Data Center infrastructure equipment (e. g.

racks, servers, networking devices, hardware components, cables, etc.

)Follow the instructions in a ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware. Perform on-call duties and participate in Data Center operations, handling scheduled maintenance and change management activities. Show a strong aptitude for troubleshooting and problem solving. Involve in site management and maintain tidiness in operation areas. Cover 24/7 shift rotation. BASIC QUALIFICATIONSHigh school or equivalent diploma from STEM classes or vocational course curriculum education. Experience with Microsoft Office products and managing work and priorities through a ticketing system. Work 40 hours/week, and overtime as required and 10 hour shifts as needed. PREFERRED QUALIFICATIONSKnowledge of computer hardware components and operating systems.

Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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