Data Center Operations Technician Milano

Data Center Operations Technician
Milano
Lombardia, Milano

Successfully completed work based learning programs

- High school or equivalent diploma

- STEM classes or vocational course curriculum education

- Are 18 years of age or older

- Work 40 hours/week, and overtime as required

- Work 10 hour shifts as needed

- Experience managing work and priorities through a ticketing system and coordination with Manager

This role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

- Manage work and priorities through ticketing system and/or workflows.

- Adhere to security and safety best practices in the data center

- Participate in team meetings for metric analysis and daily/weekly goals achievement

- Basic Networking removal/installation and clearing of configurations.

- Unpacking/repacking fragile electronics

- Perform duties constantly and without deviations unless otherwise instructed

- Updating progress through a web ticketing system

- Reporting of processes and regular status updates

- Work with cross-functional teams on a regular basis to complete routine work

- Contribute to the development of other team members

- Escalating to senior technicians and management as needed/required

A day in the life

About the team

Diverse Experiences

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Milan, ITA

- Knowledge of computer hardware components and operating systems