Delivery Crm Analyst Bardi

Delivery Crm Analyst
Bardi
Emilia Romagna, Bardi

Youll be the Headquarter Delivery responsible mainly for Salesforce

, the systems connected to, and the new platforms|technologies to be explored, for all the Prysmian worldwide perimeter

Youll closely collaborate and support the Customer Centricity Responsible in all the initiatives (ex.

rollouts in Netherlands, US & Canada, North Europe, China)

Youll guarantee technical coherence both in Application Maintenance (AMS) and Projects

Youll assure that all the platforms are up to date with the last releases and functionalities

Youll support the Budget process, while coordinating external consultants and maintaining the relation with the suppliers

Youll secure a healthy AM (Application maintenance), maintaining a good balance between cost|benefit

Youll guarantee project implementation coherent with the kernel rules, in a timely manner

Youll implementthe best practices and deliver practical and useful business solutions

To work in an international environment

To take decisions and guide a team of skilled people

To be part of a development plan

To have the chance to partially work remotely

Who are we looking for

Key requirements:

Around 5 years of experience in Salesforce

(Admin Certification required)

Masters degree in engineering or economics

Technical knowledge of Sales Cloud, Service Cloud, Commerce Cloud, Communities, Pardot, BIT2WIN (desirable)

Experience on Apex code, analytics and knowledgeable on DevOps approach, Google Analytics, Copado (desirable), GitHub(desirable)

Data Integration experience with other platforms via middleware (Tibco and Mulesoft)

Excellent command of written and spoken English

Coordination & Project Management skills

Open minded good communicator

Flexible, patient and with a strong wish to help others

Team working and problem-solving attitude

Strong ability to network and work with international teams

Negotiation skills