Demi Chef De Rang / Cameriere Di Sala - Season 2025
Mandarin Oriental, Lago di Como aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide clientele.
Further product enhancements, the stunning location, young and talented colleagues inspired by enthusiastic leaders, MOHG culture, level of standards, sensible approach to sustainability, and innovation will enable us to attract always more high-end expert travelers, becoming leaders in the market also for exclusive private events, consequently increasing steadily ADR and profitability.
Duties and responsibilities: Proactively welcome and greet all guests and visitors to the F&B outletProfessionally seat guests offering them menus and drinksProvide explanations of the menu and recommend wine as appropriateAddress special guests' preferences as recorded in guests' history profilesHandle guests' complaints in a highly professional mannerEnsure that all equipment, crockery, cutlery and glassware are cleaned regularly and to a high standardAnticipate guests' needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and MOQA standardsMaintain high team focus by showing co-operation and support to all the colleaguesAttend daily meetingsPerform any other reasonable duty as required by managementAdhere to Safe & Sound procedures regarding Health & Safety and HACCP standards Requirements: Mandatory: Minimum 5-years experience within a luxury resort/hotel's outletProficiency in English, Italian and an additional languageAble to multitask and manage timeExcellent guest service attitudePassionate about food & beveragesCharming and outgoing personality with excellent manners and communication skillsTeam-work skills and attitudeWilling to attend training sessions as provided by management to develop own skillsAble to stand for extended periods of timeGood IT skillsFlexible schedules and working hours plus the willingness to work on weekends and holidays Desirable: HACCP CertificateA Tourism or Hospitality degreeInternational work experiencesWine course certification
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