Desktop Support Level 1 Re

Desktop Support Level 1
Re
Piemonte, Re

We are looking for an IT Support Technician **contract

Skillset: Level 1 Desktop Support

Support: Dispatch Project (Ticket Based)

Start: ASAP

Duration: 1 year + extension

**Responsibilities**:

- Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution.

- Manage IMAC and desk-side support services.

- Manage hard and soft break-fix services for laptops and desktops.

- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, hardware replacements, with spares provided by vendor.

- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.

- Ensure that each Desktop Device is installed with the appropriate Desktop image.

- Manage Desktop Devices (hardware and software) incidents through to resolution.

- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements

Contratto di lavoro: Part-time

Orari part-time: 15 a settimana

Stipendio: Fino a €320, 00 al giorno

Orario:

- Du lundi au vendredi

Permis/certificat:

- work permit (Exigé)