Device Program Management Support (Internship)
Position Summary
Collaborate and support TPM in developing and finalizing HHP products for the local market (named Operators) ensuring that products meet all requirements in terms of software and technical documentation.
**Role and Responsibilities
- Support to liaise with Portfolio Marketing in order to receive the correct line-up positioning on the Operators channel.
- Support communication with HQ and R&D (Export Managers and Project Leaders) to define and plan delivery of all relevant material necessary to finalize products (Samples, Prototypes, Software).
- Contribute to finalize HHP software for the named accounted customers (O/S, pre-loaded apps, bug fix), while providing constant feedback to HQ on possible improvement areas.
- Communicate with the technical depts of the named Operators to manage and synchronize the activities for HHP products certification.
- Cooperate to manage the finalization of all technical documentation, user manuals, leaflets on the managed HHP range.
- Maintain software and technical documentation of already launched line-ups.
- Liaise with Customer Service in order to share information about faults in the managed HHP range.
- Support to assist the Certification process of finalized products by creating Field Test Reports, in coordination with the Quality Assurance dept. , and deliver reports to HQ.
- Support to develop Train the Trainer initiatives to keep the Field Force updated about HHP technical features.
**Skills and Qualifications
- Has substantial understanding on the job and applies knowledge and skills to complete a wide range of tasks
- Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations
- Normally receives little instruction on everyday work and general instructions on newly introduced assignments
- Typically requires a minimum 3 years of related experience since TB1
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