Digital & Omnichannel Business Partner Bardi

Digital & Omnichannel Business Partner
Bardi
Emilia Romagna, Bardi

750 million!

These are the number of lives we improved with our products

**Your key responsibilities**:

Your responsibilities include, but are not limited to:

- Support the customer engagement transformation program that strives to build new capabilities for the engagement model of the future improving attitude, capabilities, processes, technology, and customer experience

- Handle different projects (digital, omnichannel, transformation) in a sophisticated environment both from a strategic perspective and the day-by-day activities

- Implement the evolution of the omnichannel engagement model, accelerate the omnichannel capability adoption, and activate habits change

- Analyze AS-IS (mkt plan, processes, IT tool) situation and perform a gap analysis to build a TO-BE solution together with cross-functional teams

- Participate as local point of contact in local and international projects (website projects for example)

- Adopt a data driven approach to collect insights and make data-driven decisions

- Handle project through best practices and framework like PMP, PRINCE2, Six Sigma or similar

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. _

**Minimum requirements

**What you'll bring to the role**:

- Deep experience in designing and managing omnichannel projects (website, new channels, mkt tool).

Deep experience in managing multiple projects at the same time in sophisticated and complex companies, coordinating internal and external partners (peer-to-peer, internal stakeholders, internal counterparty, digital and design agencies, developers).

Experience in international projects and cross-divisional teams is mandatory.

- Knowledge of data analysis, data visualization, and insight capturing.

Experience with Qlik, Google Analytics, PowerBI, Adobe Analytics, or with analogue tools will be considered as a plus.

- Outstanding communication skills, including the ability to take sophisticated, ambiguous topics and build compelling narratives for different audiences.

Requested C-Suite communication experience.

- Previous experience in design and coordination of digital/web-based projects (development, UX, CX, test, SEO, SEM).

Knowledge of web architecture and user experience design best practices

- Before applying, consider the following requirements: minimum five years of experience in the digital environment in structured companies, STEM (Science Technology Engineering Mathematics) Master Degree, Agile attitude and adaptability to a dynamic environment, complete proficiency in Italian and English.

**Why Novartis?

769 million lives were touched by Novartis medicines in 2020, and while we're proud of this, we know there is so much more we could do to help improve and extend people's lives.

We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation.

That a diverse, equitable and inclusive environment inspires new ways of working.

We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility.

And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world's toughest medical challenges.

Because the greatest risk in life, is the risk of never trying!

Imagine what you could do here at Novartis!

**Imagine what you could do at Novartis!

**Division

Oncology

**Business Unit

ONCOLOGY BU

**Country

Italy

**Work Location

Origgio

**Company/Legal Entity

Novartis Farma IT

**Functional Area

Marketing

**Job Type

Full Time

**Employment Type

Regular

**Shift Work

No

**Early Talent

No