Digital Business Analyst Milano

Digital Business Analyst
Milano
Lombardia, Milano

Who we are:

You may not have heard of us, but you'll know our brands!

AS Watson is the world's largest international health and beauty retailer with over 16, 300 stores in 28 markets.

Each year, over 5. 5 billion customers and members shop with our well-known retail brands, both online and offline, including the likes of Superdrug, Kruidvat, Watson's, Marionnaud, The Perfume Shop, and many more.

Based in Milan, eLab Technology is ASW Group digital hub.

It takes care of Omnichannel Strategy for European Brands of the group, delivering eCommerce, Mobile, and in-store innovative solutions.

The AS Watson Group eLab Technology department is looking for a Digital Business Analyst to join the team in Milan.

If you are a highly-motivated individual with a genuine interest in technology and a passion for digital and eCommerce, looking forward to working with our dynamic and international team to deliver best eCommerce and digital solutions for ASW European brands, we have the perfect job for you!

A typical day in this role includes: Gather, analyze, and document business requirements with the aim of translating business needs into functional and technical specifications.

Create process flow diagrams, user stories, use cases, and other documentation to support the development phase.

Provide ongoing support to stakeholders (Business Owner, developers, testing team etc.

), clarifying requirements and addressing questions.

Work in close contact with senior team members within one of our functional streams (Catalogue, Customer, Checkout, Content).

Work closely with other functional analysts in the team taking care of other functional streams and improve the analysis process to ensure business and brand satisfaction having live the proposed products.

Follow our competitors and the Health & Beauty industry to spot trends and common practices.

This role would be a good fit for you if: You enjoy finding creative solutions to problems.

You understand how to bridge the gap between Tech and Business.

You are not afraid to ask 'Why? ' You're passionate about Digital Technologies.

You are motivated by change.

What you'll need: Bachelor/Master in Computer Science, Engineering, economics or similar relevant field.

2+ years of experience as a Business Analyst and/or Product Owner in digital eCommerce environments.

Good knowledge in Hybris eCommerce platform is required (Hybris).

Confidently communicate detailed explanations and ideas within more than one functional area.

High attention to details and driven by a desire to solve issues and improve digital products.

Ability to organize and prioritize activities of the team and to challenge BAs/JR BAs performances, encouraging teamwork and collaboration.

Extensive knowledge of Agile process and principles.

Good knowledge of Unified Modeling Language, able to represent not-easy concepts in a visual way.

Fluent English spoken and written.

What you'll get from us: Competitive salary, benefits, and bonus scheme.

Excellent refer-a-friend scheme with up to 3000 euros up for grabs!

A fantastic learning and development offering to explore.

Ticket Lunches.

International and inclusive team based in Milan Fashion and design district - Tortona.

Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health + monthly CSR/Team events.

…plus much more!

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