Digital Logistics Coordinator - Fixed Term Milano

Digital Logistics Coordinator - Fixed Term
Milano
Lombardia, Milano

Who We Are

Tomorrow is a multi-service business accelerator for fashion brands. The Group helps brands to develop and achieve sustainable growth through a fully integrated service offering that includes investment, sales and distribution, consultancy and production. Tomorrow is led by CEO Stefano Martinetto and Chief Revenue Officer Giancarlo Simiri, which they acquired in 2011, with a vision to champion and foster entrepreneurial creativity within the fashion industry. The Group now has a carefully curated portfolio of emerging and established talent, across premium and contemporary menswear, womenswear and accessories, each working with one or more of Tomorrow's integrated services. Tomorrows headquarter is in London with offices and showrooms in London, Milan, Paris, New York and Hong Kong. It currently employs 200+ people across three continents.

**Who we're looking for

We are looking for a dynamic Digital Logistics Coordinator to join our supply-chain team in Milan. This role is ideal for those who are excited to gain practical experience in this industry and advance their career.

**Key Responsabilities

Reporting to the Logistics Manager and the Global Supply Chain Director, your main activities will be:

- Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met across all Digital platforms (Shopify & Farfetch).

- Monitors DHL Express Commerce platform in liaison with digital team, 3PL and I. T. to ensure all orders on Shopify channel are fulfilled and delivered.

- Arrange and monitor returns from Ecom cutomers to ensure arrival at 3PL, liaising with carriers on any customs queries and with Digital team on any customer queries.

- Provide 3PL with Farfetch AWBs for shipment of orders as per agreed processes.

- Liaise with Digital Team on Farfetch 'Slot' shipments to ensure shipped as per requirements, processed through system correctly and returned as per agreed processes.

- Monitor stock levels for packaging with 3PL and reorder supplies to ensure adequate stock based on sales forecasts and trends.

- Investigation into any stock shortages as reported by 3PL or Digital Team to ensure any variances are resolved and integrity maintained at a high level.

- Create and circulate monthly DHL invoicing reports across Shopify channels.

- Create and circulate daily and weekly reports.

- Driving efficiencies while delivering the highest possible level of service.

- Reducing issues and escalations.

**What you need to succeed

- Problem-solving skills and decision making attitude.

- Organisational skills, procedural mindset, ability to prioritise.

- Be adaptable to changes and ability to work under pressure in a fast-paced environment.

- Advanced Excel skills (e. g. Pivot tables, formulas, vlookup).

- Ability to manage and report on large volumes of data.

- Systems orientated, with hands on experience using an ERP system.

- Fluent in English and Italian is mandatory.

- Analytical skills, accuracy, and thorough attention to detail.

- Experience working within an international fashion business would be advantageous.

- Be enthusiastic, motivated and a committed self starter with a "can do" attitude.

- Be able to work unsupervised.

- Have strong commercial acumen.

**What we Offer

- Type of contract: The position offers a one-year fixed-term contract, which aligns with the CCNL applied in the company (Terziario-Confcommercio).

- The company provides daily meal vouchers valued at 8 euros for each day worked.

- There is also the possibility of working remotely for one day per week.

- The position offers placement in a fast-growing, international, and meritocratic environment.

- Start date: As soon as possible.

- The advertisement is intended for both sexes in accordance with Legislative Decree No. 216 of 9 July 2003 / Implementation of Directive 200/78/EC for equal treatment in employment and occupation. _