Digital Solutions Specialist - Italy Milano

Digital Solutions Specialist - Italy
Milano
Lombardia, Milano

Provides product expertise to sales representatives and customers during the sales process.

Responsible for the development and use of a set of software tools to improve the accuracy, completeness, and timeliness of Quotations, Orders and Order Changes.

- Provide in depth training, education, onboarding and product support to customers for Ormco/Spark's digital portfolio suite.

- Provides quick response and resolution to customers' requests.

- Be seen as the technical expert for Ormco/Spark's digital portfolio within the region.

- Provide training and support to Ormco/Spark's Field Team as needed as it relates to this portfolio.

- Meets monthly, quarterly and annual quotas.

- Establishes a track record of converting key brand business to Ormco/Spark's digital product suite from the competition.

- Understands and support the company's sales training policies and procedures to provide proper and effective treatment to all of the company's customers.

- Relates product ideas and product extensions to Marketing for evaluation.

- Creates and utilizes sales and educational strategies, aids and approaches, in order to increase customer utilization and educational activity in their territory.

- Follows corporate policies regarding customer relations.

- Develops and fully utilizes territory management tools to include account coverage and fiscal management.

This would include block plan organization and budget compliance.

- Reviews and reports complaints received from customers and recommends corrective action through established reporting guidelines.

- Collects and reports competitive information to Marketing Management.

- Prepares periodic reports including weekly call reports, weekly expense reports, periodic general reports, and other reports as assigned.

- Displays or demonstrates product, using all necessary selling aids and clinically established techniques to emphasize salable features and benefits.

- Estimates date of delivery to customer, based on knowledge of company's production and delivery schedules.

- Prepares reports of business transactions and maintains expense accounts.

**Job Requirements**:

- Experience: Minimum of 3 years experience managing an outside sales territory.

- Communication: Strong effective oral and written communication skills with the ability to influence across the organization.

Time management skills.

Strong problem solving skills

- English language skills are mandatory

- Experience in sales environment, orthodontic industry experience preferred

LI-EU

**Operating Company**:

Spark

**About Envista**:

Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives.

Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services.

Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile.

Envista companies, including KaVo, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.