Direct Sales Representative Bardi

Direct Sales Representative
Bardi
Emilia Romagna, Bardi

Direct Sales

Purpose of the role is pro-actively selling of our product portfolio and taking over the advisory service via telephone contact and occasional customer visits, including the complete order fulfilment and handling of complaints.

**Main Responsibilities**:

- Sell our product portfolio proactively via phone; respond to and follow up sales enquires using appropriate methods (sending our offers, order confirmation, invoices);

- Maintain and develop existing and new customers by carrying out of appropriate sales actions according to a defined market development strategy;

- Provide advisory service to the customers and prospects via phone, optimize quality of service and customer satisfaction;

- Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business aims;

- Processing of customer quotations, orders and on-call-contracts by utilizing SAP R3;

- Handling of customer complaints, drawing up credit notes;

- Maintain CRM customers database and, when applicable, company pricelist;

- Support accounts receivable activities and integrate personal sales efforts with other organized marketing activities (e. g.

product launches, promotions, advertising, exhibitions and telemarketing;

- Visit most important and potential direct customers on specific demand;

- Administration of consignment stock's inventories, fill up orders and invoicing;

- Administration of service and repair activities via SAP R3 and CRM from quotation to invoicing;

- Budget achievements direct accounts;

**About us

Oerlikon is a global innovation powerhouse for surface engineering, polymer processing and additive manufacturing in key industries such as aerospace, automotive, energy, tooling and têxtiles.

We serve as a key partner in enabling our customers to reach their targets for optimizing the performance, function and sustainability of their products and manufacturing processes.

Our solutions reduce emissions in transportation, maximize longevity and performance of tools, increase energy efficiency and advance intelligent material and sustainable polymer processing.

These achievements are proven hallmarks of our global leadership.

We at Oerlikon embrace diversity.

This is reflected in more than 11, 800 employees, representing over 93 nationalities and our presence in more than 38 countries and 207 locations worldwide.

Learn more about Oerlikon: