Director Of Rooms Firenze

Director Of Rooms
Firenze
Toscana, Firenze

Company Description

Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school's principal's office. Surrounded by old growth cyprus and soaring oak trees, the resort's grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure - and leave utterly enchanted.

Join our team as the Director of Rooms and become one of the authors of our story. You will have the opportunity to be the culture leader of the rooms department and responsible for ensuring the guest experience is best in class. Inspire and motivate others to levels of exceptional performance to ensure our guest and team member satisfaction is unparalleled. A champion of the brand and our values, this role is impactful in achieving our desired financial results and outcomes.

**Core Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. The key responsibilities for this position are:

- Lead by example and uphold brand standards, target guest needs, and ensure team member engagement

- Develop & mentor department leaders in each of the above noted areas

- Oversee and maintain operations to ensure performance at the highest level of guest satisfaction and service excellence

- Create an elevated and distinctive experience for our guests while providing day-to-day leadership and guidance to team members.

- Serve as a thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens

- Maintain and champion the Auberge Resorts Collection Culture on property.

- Maintain knowledge of market trends, property systems, and standards

**Qualifications

- Three or more years of experience in the luxury hospitality industry.

- Strong aptitude in financial management, financial reports, and analysis.

- Demonstrated track record of strong attention to detail and effective communication skills.

**Additional Information