Director, Site Operations - Milan Milano

Director, Site Operations - Milan
Milano
Lombardia, Milano

À PROPOS DE VANTAGE DATA CENTERS

Vantage s'engage à être un lieu de travail d'inclusion, d'équité, de respect et d'acceptation. Nous célébrons la diversité et cherchons intentionnellement des occasions d'apprendre des expériences de chacun.

Vantage Data Centers alimente, refroidit, protège et connecte la technologie des plus grands joueurs hyperscale, des fournisseurs de solutions infonuagiques et des grandes entreprises. Présente dans six marchés en Amérique du Nord et six en Europe, Vantage innove dans la conception des centres de données pour offrir des gains spectaculaires en termes de fiabilité, d'efficacité et de durabilité ainsi que des environnements flexibles qui peuvent évoluer aussi vite que le marché l'exige. Vantage connaît une croissance exponentielle grâce à ses installations nouvelles jumelées à ses acquisitions à travers l'Amérique du Nord et l'Europe.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facilities Engineers (CFEs) working on shift. This team is the face of Vantage to our customers and the guarantee of business continuity and excellence of Operations of our campus as well as the performance of our customer installations. Using a Computerized Maintenance Management System (CMMS) to plan and track maintenance activities, the Site Operations Department is responsible for all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure.

Position Overview

The Director, Site Operations owns the overall operations for one, or more, of our data center campuses and will directly manage a team of CFEs and/or manager-level positions.

The Director will interface with Reliability Engineering, Design Engineering & Construction and other resources to manage the overall campus.

The Director will manage the workflow/work order management, training plans, event management, customer communications, hiring and performance management of the overall team.

Essential Job Functions- Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems- Manage the site team to ensure a high-level customer experience and the excellence of operations- Ensure availability and capacity targets are achieved and maintained for data centers and technical infrastructure for your assigned facility or facilities- Encourage and foster a team-oriented environment through positive feedback- Hold employees accountable on preventive/corrective maintenance of facilities equipment- Ensure customers are satisfied and any issues with their services are resolved quickly and efficiently- Must understand the engineering and operational aspects of the building systems and recognize system performance deficiencies immediately and respond to operational and emergency situations- Ensure adequate training of all facility engineers and other personnel on electrical/mechanical equipment, system maintenance, repairs and operation- Work in collaboration with Vantage Operations at country level on all aspects of maintenance activities of the technical installations- Demonstrate and implement best practices for a smooth customer project implementation, with the aim of completing the project in accordance with the contract, at the agreed price and delivering all other contractual obligations fully

Job Requirements- Bachelor of Science degree in an Electrical or Mechanical or Technical background or equivalent experience required- 10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred- 10+ years of direct managerial experience and interpersonal skills, strongly preferred- Experience in Data Center or Critical Infrastructure industries, strongly preferred- Experience and knowledge of physical security in a critical environment, strongly preferred- Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers- Proven track record of managing through periods of significant people, process and technology change. - Excellent planning and organisation skills with the ability to manage conflicting priorities and meet tight deadlines- Work effectively in collaboration cross-functionally to achieve shared goals and deliver business objectives- Travel is expected to be less than 5%, occasionally for training purposes- Italian and English language required

Nous travaillons dans un environnement sans orgueil et sans arrogance. Nous mettons tout en œuvre pour nous construire et nous soutenir l'un l'autre, en appréciant les forces de chacun et en