Direttore Commerciale Modena

Direttore Commerciale
Modena
Emilia Romagna, Modena

Do you feel at home in the luxury segment and have an excellent network and access to VIPs, influencers and the luxury scene in your country?

Are you a multitasking organisational talent and a passionate sales professional who is always looking to deliver a world class luxury experience?

Then this is the role for you!

We prioritise a world-class customer experience, and our Business Development Leads play a key role in building the car of Modena brand through their delivery of an unparalleled experience for our customers.

The role combines sales, marketing, and business development requiring a high degree of customer-focused energy.

DUTIES AND RESPONSABILITIES

**The Professional will be in charge for**:

Establish and maintain high level knowledge of the company's mission, vision, and brand identity

Maintain up-to-date product knowledge and their value to our customers

Identify all relevant events in your area and participate as a brand representative

Strategise, coordinate and implement test drive events, pop-ups, product awareness initiatives, loyalty events, community engagement events, and driving experiences to bring the company car of Modena brand to life for prospective owners and the automotive community

Meet lead generation, test drive, reservations and sales targets

Manage all post-event analysis, budget reconciliation, and reporting

Manage a full sales cycle from initial interest through sales activation

Assist in hosting and supporting marketing events to continue to increase public awareness about Company car of Modena products

Prioritise and schedule tasks effectively driving brand awareness in your territory and preparing for Studio openings

Capture customer feedback to enhance both the product and processes

Deliver a luxury customer experience reflective of the brand

Collaborate cross-functionally within company car of Modena to achieve goals (Sales, Marketing, Finance, Retail, HR)

Plan and implement a stocking system including merchandising and POS promotion

Handle ad-hoc requests as assigned by the Head of Retail and Commercial Director and central HQ leadership

Recommend new and scalable strategies to improve both sales numbers and the customer experience utilising sales data

QUALIFICATIONS

20+ years of experience in managing and selling within a luxury customer environment

Strong interpersonal and communication skills

Ability to prioritise projects and activities under aggressive timelines

Goal-oriented approach with hands-on self-starter mentality

Entrepreneurial-minded with a passion for a fast-paced, high-growth, startup environment

Strong affinity for luxury products and clients with an extensive network within VIP, influencer, multiplier and key target groups

Excellent communicator, collaborator and team player who maintains positive working relationships with project teams and enjoys helping the team overcome obstacles.

- Bachelor's degree or higher

Native language speaker and fluent in English - additional languages are a plus

2+ years of professional experience in sales, marketing, support, or another customer-facing role

Strong storytelling, listening, and customer relationship skills (empathy, communication, integrity, and high-quality question-asking)

Self-starter and quick thinker who thrives in ambiguous and rapidly changing situations

Excellent communication, interpersonal and organisational skills, and the ability to manage competing priorities

ADVANTAGEOUS

A passion for and working knowledge of automobiles and the future of mobility

Proficiency with Salesforce or another CRM

Prior experience in automotive, hospitality, or luxury retail industries

Experience in luxury and high-tech industries

**Commanding abilities with productivity tools**: Excel, PowerPoint

A good knowledge of social media platforms and ability to create engaging posts and videos to promote the studio and brand